Exact Abacus Fulfilment Services
Located in Lancashire, family business and software solution provider Exact Abacus Ltd, have been established in the direct marketing, e-commerce industries for over 25 years; with 10 of those years specialising in fulfilment services, call centre and customer care.
We provide businesses with a seamless service from order processing through to accurate pick, pack and distribution with a caring, friendly and professional approach to your business needs.
We are close to our clients and believe we are an extension of their business 'let us focus on your daily call handling and stock activities whilst you focus on your procurement and marketing'.
Easy pay as you go charges; order dispatching from 20p per item and call handling from 30p per minute!
Warehousing Services
Warehouse and Distribution Overview
We provide professional Fulfilment Services of Pick, Pack, Dispatch, Pallet Storage and Container Handling for ebay sellers, start-up, small and medium size businesses. Safe, secure, accurate and at a good price! In-house technology offers incredible levels of accuracy in Stock Management and Fulfilment Services.
Call Centre Services
Call Centre Overview
Call Centre - Inbound and Outbound Call Taking, Customer Services, Data Entry and Banking, Catalogue Requests, are all part of our Call Centre Services. We are an extension of your business; cherry pick which of our Fulfilment Services you require. Our Call Centre and Warehouse teams work closely together, live on your system ensuring excellence in customer care.
Why choose Exact Abacus Fulfilment Services?
“I want to outsource parts of my business to be able to expand… but without losing control!”
With Exact Abacus Fulfilment you can cherry pick from a wide range of services dedicated to expansion of your business. You will have access to the fabulous 3EX.NET system where you will be able to view your sales, stock and dispatch information live on-line.
“I want to be sure that my orders are picked and dispatched with the same care and precision that I would do myself."
We can guarantee accurate pick, pack and dispatch using state of the art warehousing software developed in-house. Rest assured; your customers will receive their orders correctly and carefully handled by our efficient and dedicated team.
“I want my customer’s calls to be handled in the usual courteous and professional manner.”
Our friendly, professional call centre can help you! We could take your overflow calls, out of hours or take advantage of call handling 8am to 8pm 7 days a week. We can also help with varying levels of customer services, whatever you need we’re there to help.
Jonathan Barker, Director, Green Baby Co Ltd
"Exact’s Call Centre and Fulfilment Operations are staffed by well trained and very friendly personnel who provide quality customer service, leaving us to concentrate resource in the areas of product sourcing, marketing and development strategy.”
So, call us on 01772 331 885 today... and take the weight off your shoulders.
Be in Control...
'It’s important that you have complete control of your business'. Which you will have; with daily reports, user friendly screens and live access to your stock and sales information, whenever you need it.
Exact Abacus Fulfilment Services takes care of all your business requirements, leaving you free to organise the marketing, procurement and purchasing with all the information you will ever need, right at your fingertips.
If you are interested in finding out more about our Fulfilment or Call Centre services or would like to discuss your requirements, please contact us or call on 01772 331 885.